Managing your customers and cases

With our case management system, your business can effectively manage your business critical data. We will tailor the system specifically to your business model, allowing for multiple case and customer types.

Intelligent Workflows

Our case management solution allows you to monitor and automate the progress of each case at defined points with intelligent work flows that are configured to match your business processes.

Effective reporting

Reporting is an essential part of any case management solution and crucial for any business to gain an understanding of what works and what doesn’t. Pulsion will customise the reporting suite so that it is tailored to your business, helping you to achieve your goals and objectives.

Pulsion Technology has developed a modular case management system, using proven industry leading technology from Microsoft, which we configure to specifically meet your organisation’s requirements, including:

• Data Capture, Search and Validation
• User/Roles specific dashboards
• Workflow Management
• Chase Management (via e-mail, sms or internal system messages)
• Task Management (assignment, prioritisation, status, reporting)
• Document Management
• Traceability via fully configurable audit trail functionality
• User management
• Reporting

It is refers to the process of supplying data and information by linking the group of networks using hardware’s such as switches, hubs, gateways, access points, network interface cards, networking cables. To be more specific, hardware networking includes all peripherals, computers, interface cards and other tools required for communications and data processing in the network.  

Computer hardware professionals take care of the maintenance of computer hardware, while networking involves connecting a group of 2 or more computer systems for sharing data and information. The professionals engaged in R&D of computer hardware and networks are known as hardware and networking engineers. Besides looking after computer maintenance they are also liable for supervising and designing the hardware installation and manufacturing process. The increasing use of computer, laptops and Internets has expanded the scope of hardware and networking sector widely.

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CMS Maintenance

Bespoke content management systems

It is not enough these days to put a website online and then forget about it. Visitors and search engines alike all expect your content to be regularly updated with fresh features and material. Unless you are a coding expert, this can be a tricky and time consuming process on raw HTML based websites. Content Management Systems (CMS) are handy tools designed to enable even the most non-technical members of your team to easily update your website content.

Two broad categories of CMS systems are available: off-the-shelf systems and bespoke systems. While the former offers a ready-made solution, bespoke CMSs offer flexibility that take into account your unique needs. They also give websites a more professional look and feel while making it simple to update. Get in touch with us to learn how bespoke systems can work for you.

Our team of developers create websites from bespoke content management systems that are sleek and business-like and robust in their functionality. For an idea of what we mean, simply browse through our own site.

Professional looking websites

How your website appeals to the eye can determine whether or not you will draw in customers. This is why we go the extra mile to work hand in hand with some of the best graphic designers in the business. These graphics experts have experience working with businesses of all sizes and you can see from their work in our portfolio that they know their stuff.

Easy for non-technical staff to manage

One thing you need to remember when it comes to CMSs is that to make an off-the-shelf CMS work for you, you will often need a high degree of technical expertise as well as time available to learn the application.

This does not have to be the case with bespoke systems; they do all the donkey-work in the background while presenting you with a format that can be easily modified. Everything on the user interface, including navigation functions, formats and search boxes is taken care of for you.

Real flexibility

What is real flexibility when it comes to your CMS?

Most Off-the-shelf CMS vendors claim that their systems offer full flexibility as they come with a robust rich text editor. But is this really the case? In some cases it is, but is full flexibility all you desire from your CMS or would you rather have a system that is user-friendly with a professional look and feel coupled with extensive functionality and a raft of great features?

Investing in a CMS that offers full flexibility but will need staff to have technical knowledge to be useful probably isn’t the best way to solve your web development needs. What you need is a structured CMS that will provide you with simple forms and other easy-to-use features. Your users will use these to interact with the system and the system will use their input to generate a visually appealing front end for your website.

Judge for yourself

Our website is an example of a Bespoke CMS we have designed for ourselves.

If you're keen to have a similar concept for your own website, we'll be happy to demonstrate how it works and give you a proposal.

Hardware & Networking